5 Questions To Ask When Choosing A Removals Company

When it comes to moving home, choosing a removal company may seem like just another task on the ever-growing to-do list.

But in reality, it’s an incredibly important decision.

The right moving company can make moving home a stress-free experience.

The wrong company can become a headache that lasts long after the move is over. 

To help you find the best moving company in Essex, we’ve put together five questions to ask when creating a shortlist:

1. How long has the company been operating?

Any small business relies heavily on word of mouth to succeed.

So, the chances are that a moving company that has been in business for a long time is one you can trust.

Avoid very new moving companies or those who don’t have any online presence to speak of. 7

See #2 for more on this.

2. Is the company a member of B.A.R? 

B.A.R or the British Association of Removers, is the trade association committed to promoting professional excellence for removal companies.

They provide a Code of Practice for companies to adhere to and set out guidelines for how to operate.

Any reputable removal company will be a B.A.R member.

3. Do they have insurance, and what does it cover?

If a removals company doesn’t have adequate insurance, run a mile.

Even the most professional movers can encounter problems during the removal or in transit.

With insurance in place, your items will be covered, without it, you’re on your own.  

4. Does the company have good reviews and customer recommendations?

This isn’t a question to ask the removals company as such, but something to ask yourself before deciding who to use.

No matter how good a company looks on paper, you should always look for reviews from customers who have used its services.

A quick search on Google will often tell you how reliable, trustworthy and professional a moving company is, as rated by their own customers. 7

Take a look at our removals company reviews to see for yourself.

5. What’s included in the cost of the move?

• There can be a lot of variation in what a removals company cover within their quote.
• While most companies will explain the basic cost and provide options for add-ons, others aren’t so transparent.
• Be sure to ask whether packing materials like boxes and bubble wrap are included in your quote.
• Disassembly and assembly of larger items such as beds often isn’t included but is well worth the extra cost.

Ready to learn more? Read some of our most Frequently Asked Questions, or take a look at our customer reviews.