FAQs

The key to a successful house move!

Three Steps to Moving Home & Relocating

Request a Quote | Confirm Inventory | Making Payment

Your Home Removal Questions Answered…

Things to do when moving house, home removals, Essex

Request Quote…

Neales have been in business for over 75 years but we treat every booking like it’s our first. 

We are a family run company and we pride ourselves on the level of service that we offer.

The aim is to make your move as stress-free as possible, and our experienced staff will make that possible.

We can provide a detailed quotation to suit your individual requirements. Please call us if you have any questions or queries about your move.

Moving home, Commercial Moves, Moving House, Moivng Office, Commercial Moves, Office Storage, Esses, Neales Removals v1

Confirm Your Booking…

Once you have some dates in mind, please let us know and we will do everything we can to match your preferred moving day.

If you are looking at a commercial or office move, we are happy to discuss weekend options if required.

Finally, we do understand that timings change, so we are happy to work to provisional dates if you are yet to receive confirmation of your moving day.

Booking a House Removals company, Neales Removals, Essex

 Making Payment…

We will require payment at the time of booking for the full amount. However, you are fully protected as this payment is backed by the BAR Pre-Payment Protection Scheme.

We accept cheque or credit/debit card payments. We DO NOT add a surcharge fee for using credit cards. Paymant can also be made via Bank transfer.

N.B. There is a ‘Waiting Time’ surcharge if the keys for your new property are not available at the agreed time. This can be wavered for a one-off payment of £60 (inc VAT) at the time of booking.

Testimonials & Reviews from our happy movers…

READ OUR REFERENCE LINE TESTIMONIALS

We very proud of the Testimonials and Reviews we have received from our client ahappy couples over the years. Here’s just some of our favourites…

READ OUR REFERENCE LINE TESTIMONIALS >>
British Association of Removers - Hornchurch, Romofrd, Upminster - Neales Removals - HOME v5

BAR – Code of Practice

Neales Removals has signed up to the code of practice which has been drawn up by the British Association of Removers.
We successfully completed the two-stage process for the TFI approval under its new consumer codes approval scheme.

The code sets out the standards that furniture removal companies should comply with regarding service, fair trading, advertising and handling of complaints.
Compliance with the code is a requirement for membership of BAR.

Its purpose is to maintain and, where necessary, raise standards of practice so that private individuals within the UK receive the most efficient and trouble-free move possible.
The full code can be found at www.bar.co.uk and we would draw your attention to clauses 3.2 and 6.

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